Job description    2021-04-08

Job Introduction

The Shift Leader supervises daily operations to ensure that food safety, product preparation, and cleanliness standards are maintained. Schedules and supervises staff. Maintains the restaurant standard in both safety and security.

Exceptional customer service is a major component of this position.

Main Responsibilities

Performing all tasks and responsibilities of a Sandwich Artist™ as outlined in Sandwich Artist™ job description

Managing a shift, oversees and evaluates work.

Recommends promotion, transfer, or termination of employees. May conduct written and verbal staff evaluations

Coordinating and supervising the staff so that standards of cleanliness are maintained as outlined in the Operations Manual and store paperwork

Maintaining a professional appearance and presentation standards as outlined in the Operations Manual

Training

Coaching newer or less experienced Sandwich Artists™ in their tasks and responsibilities using the Sandwich Artist™ Training book

Performing paperwork duties as assigned

Assisting in the planning of special events and marketing activities

Opening and closing a store to a high standard

Accepting and handling store deliveries

Maintaining a professional manner when handling complaints at a store level

Performing weekly inventory and reporting figures to management

Adhering to company banking policy and procedures

In absence of the Supervisor and Manager to be responsible for the store’s food, drink and produce ordering

Accurate logging of food orders in the stores pos system

Conducting fire training with team members

Complying with the health and safety regulations (Testing Fire alarms, Fire extinguishers and emergency lighting)

The Ideal Candidate

Experience:
Working within a QSR operations environment

Previous supervisory experience

Excellent communication skills: especially verbal

Ability to manage all levels of employees

Computer knowledge is desirable

Physical:
Must be able to work any area of the restaurant when needed and to operate a computerised Point of Sale system/cash register. Position requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.

Education:
Secondary school or equivalent education (relevant NVQ’s)

About The Company

Please be aware that stores are independent franchises. All applications are sent to the franchise owner or operator.

Overview

With over 44,000 stores, the Subway® brand is the largest sandwich chain in the world. Due to continued growth across the UK our Franchisees are looking to recruit motivated and driven team members to join the Subway® brand.

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