Job description    2021-04-07

ENGIE are recruiting for a Credit Control Assistant to be based in Leeds (LS12 1BE). This is a 8 month fixed-term contract which offers a competitive salary and benefits package.
Purpose of the Job
To carry out transactional work such as account reviews covering direct debits, non payment of energy bills for the Energy Supply division.

To cover tasks such as dealing with internal and external stakeholders, ad hoc requests from areas within Energy Supply and analysing debt to determine the required support for driving good customer outcomes.

Regular account reviews of aged debts to maximise cash collection and reduce aged debt

Liaise with internal stakeholders within the Energy Supply division

Liaise with external parties to manage the debt collection process
Manage administration duties including filing, scanning and emailing customers
Possible outbound calling to customers for aged debt
Carry out ad-hoc requests as and when required
Qualifications
Qualifications

GCSE English Grade C and above or equivalent is preferred

GCSE Mathematics Grade C and above or equivalent is preferred

Knowledge and Skills

An understanding of the debt cycle and Debt Collection Agency process is desirable
Strong communication, telephone and customer service skills
Excellent organisational skills and attention to detail


IT literate in MS Office (Word, Excel and Outlook)
Knowledge of the energy industry is desirable

Experience

Previous Collections Assistant / credit control experience (ideally a minimum of 2 years) is preferred
Proven ability to succeed in a complex and dynamic environment
For more information about ENGIE, please visit: http://www.engie.com/en/candidates-area/
For this role, you must have evidence of the right to work in the UK. There is no re-location package with this job role. ENGIE do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.
The ENGIE Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to ENGIE Managers.
Job : Finance / Tax / Insurance Primary Location : Europe-England-West Yorkshire-Leeds Organization : ENGIE Cofely UK Schedule : Full-time Nature of Responsibility : Operational / Administrative role Job Posting : Apr 7, 2021, 5:48:57 PM Job Type : Temporary

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