Job description    2021-04-07

Working within a bustling atmosphere as part of passionate team this role as a Service Assistant plays a core part in providing fantastic customer service. Do you enjoy helping people and providing a great service? The Hours: Flexible hours available which includes weekend shifts; to be discussed at interview (No Evenings & No Split Shifts) The Salary: £8.91 per hour Duration: Fixed Term Contract until end September 2021
What it's like to work here:At Wentworth Castle Gardens we put people at the heart of everything we do, and our ambition is to create an experience where everyone feels welcome, and able to enjoy this vital green space to explore, walk, relax, play and spend time together outdoors. With listed monuments including a mock medieval castle, a Victorian conservatory and fascinating stories both historical and modern-day the potential is huge. Click here for more information about this location
What you'll be doing:Visitors are a vital part of what we do. As the Service Assistant it’s your role to ensure that the customer service our visitors receive is perfect, setting them up for an amazing experience for the rest of the day. In this role, you’ll be; Working alongside a big staff team and volunteers in delivering outstanding customer service across the property Serving visitors in our café and kiosk, making coffee, clearing tables and washing up Welcoming and processing visitor admissions to the property, providing information and orientation in our visitor reception Promote events, offers, products and benefits of actively supporting the National Trust Support in the delivery of events at times throughout the year Support across the property/portfolio when required
Who we're looking forA can-do attitude Genuine enthusiasm for working with people Excellent customer service skills A willingness to learn new skills Ability to work well in a team or on your own Good understanding of the National Trust and what we do
The packageBenefits for working at the National Trust: Flexible working whenever possible Free parking at most locations Discounts in high street stores, cinemas, National Trust properties and cafes. Free entry to our properties for you, a guest and your children (under 18) Generous annual leave Subsidised health cash plan Free 24-hour support service Substantial pension scheme of up to 10% basic salary Training & Development tailored to you Up to 5 days of paid volunteering for you.
Requirements :Compliance.Eligibility to Work in the UK

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