Job description 2021-04-07
As part of the Technical Services team, the Technology Solutions Consultant plays an integral part within the Calero-MDSL team in implementation and configuration of client installs as well as upgrades.
Specific responsibilities: Perform tasks to support implementation and configuration of client requirements within Calero-MDSL software platform Ability to performs tasks such as:system data import and exportstandard workflow creation and maintenancecustom report creation and maintenancedashboard creation and maintenance Work with Technology Business Consultant and, where appropriate, the client in capturing and documenting requirements Support internal configuration requirements in line within business needs Support the Technical Support team in helpdesk ticket resolution Support system upgrades (single tenant) Create and submit knowledge articles for review Act as a mentor to their peers, including training new team members Work closely with professional services to ensure alignment against client objectives and needs
Job Requirements: Education:University/Bachelor’s degree and/or related experience [a combination of education and experience will be considered]
Knowledge/Skills/Experience: Minimum one (1) year experience with Calero-MDSL products and services or similar software Basic knowledge and experience with the following technologies: SQL Microsoft Excel Microsoft web application configuration Microsoft Windows
Specific responsibilities: Perform tasks to support implementation and configuration of client requirements within Calero-MDSL software platform Ability to performs tasks such as:system data import and exportstandard workflow creation and maintenancecustom report creation and maintenancedashboard creation and maintenance Work with Technology Business Consultant and, where appropriate, the client in capturing and documenting requirements Support internal configuration requirements in line within business needs Support the Technical Support team in helpdesk ticket resolution Support system upgrades (single tenant) Create and submit knowledge articles for review Act as a mentor to their peers, including training new team members Work closely with professional services to ensure alignment against client objectives and needs
Job Requirements: Education:University/Bachelor’s degree and/or related experience [a combination of education and experience will be considered]
Knowledge/Skills/Experience: Minimum one (1) year experience with Calero-MDSL products and services or similar software Basic knowledge and experience with the following technologies: SQL Microsoft Excel Microsoft web application configuration Microsoft Windows
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