Job description    2021-02-24

The benefits of being an apprentice are: You earn while you learn.You get the training in the skills that employers want! There are no fees unlike University!Excellent progression opportunities, whether looking to study further or climb the ranks within the workplace.Increased future earning potential.Better long term salary prospects.One year NVQ in Customer Service course with a leading NVQ provider all paid by Medequip!About Medequip: Medequip Assistive Technology Ltd is a dynamic and fast growing company with a turnover of £150m, leading provider of Healthcare Service solutions.The Role and Responsibilities: Meeting the customer / client expectations on a daily basisBuilding relationships with those who require customer service supportUsing logic and proven methodology to find effective solutions to challenging problems in a fast-paced environmentTo be the first point of contact for customers and colleaguesEnsuring all orders are administered into the Medequip software accuratelyEssential and Required Skills: Excellent telephone mannersStrong customer service focus over the various communication channelsAbility to work in a fast-paced environmentDedicated to resolving problems and challenging situationsEnsure that communication via e-mail is timely and accurateProven customer service experienceSalary: over National Apprentice Wage RateHolidays: 21 days paid holidayThis role is working in a regulated activity and subject to an enhanced DBS disclosure.Job Types: Full-time, ApprenticeshipSalary: £5.00 per hourBenefits:Sick payWork from homeSchedule:8 hour shiftEducation:GCSE or equivalent (Preferred)Language:English (Required)COVID-19 precaution(s):Remote interview processPersonal protective equipment provided or requiredSocial distancing guidelines in placeSanitisation, disinfection or cleaning procedures in place

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