Job description    2021-02-23

Frontline Recruitment is seeking a Customer service administrator for a prestigious clients business located in Castle Donington. DE74Initial 6 month contract with view to permanent position for excellent candidatesWorking Monday to Friday 9am-5pm £9.50 per hourPrevious experience with calling customers and processing customers orders and responding to customer calls/ emails would be preferred.RESPONSIBILITIESCalling customers to schedule deliveriesDealing with enquiries from both internal and external customers,Processing and progressing orders deliveries, to give the customer exact details of his/her order, status, progress, latest delivery details, problems, alternatives, etc.Processing customer complaints and pinpointing any problemsBeing pro-active when dealing with customers. The end result is to build respect and rapport, which benefits all our customers, both internal and external.Carry out general administration duties as instructed by the customer service manager.Skills required:Professional and positive telephone communication skillsCompetent level of computer literacyGood numerical and literacy skillsTeam workerStrong experience within customer service is essentialInterviews will be taking place in Castle Donington, If you feel this role is for you. Please apply now.Call for further details 07495 732401Reference ID: CDFApplication deadline: 03/03/2021Job Types: Full-time, ContractSalary: £9.50 per hourWork remotely:NoCOVID-19 precaution(s):Personal protective equipment provided or requiredPlastic shield at work stationsTemperature screeningsSocial distancing guidelines in placeSanitisation, disinfection or cleaning procedures in place

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