Job description    2021-02-23

Mobile Funeral Arranger £9.68 - £10.76 per hour plus benefits
Falkirk 18.75 hours per week

*you’ll need a full UK driver’s licence and access to your own vehicle for this role*

We’re looking for caring people to join the Co-op Funeralcare team. You don’t need experience to do this job, just a genuine desire to help people at the time they need it most. To help you learn the skills you need to deliver a first class funeral service, we’ll support you as you complete a level 2 apprenticeship. We’ll also offer you a competitive salary, an excellent pension, and discounts on a range of Co-op products and services.

As a mobile funeral arranger you’ll be the first point of contact for clients – understanding their needs and helping them to plan the funeral. It’ll be down to you to be there for clients when they need our help, support or advice.

What you’ll do:

travel to meet with clients and build relationships across your area; supporting with funeral planning and assisting with family visitsprovide expert guidance and advice on the best services to meet individual needs and budgetsbe prepared to work on your own; both travelling to different client meetings, and holding fort within branches where necessarybuild positive relationships in the community, being a point of contact for local community groupssupport with manual handling of coffins and the deceased
This role would suit people who have:

a full UK driving licence, and access to a vehiclea passion for delivering great service and building positive relationshipsan open mind when it comes to working around and coming into contact with the deceased, both prepared and unpreparedhigh levels of empathy, discretion and carea natural ability to really understand and deliver against clients’ needsthe ability to work as part of a team in a fast-moving environmentan appreciation that there’s only one chance to deliver the perfect final tributeexcellent communication skills and strong attention to detail
Why Co-op?

As a Funeralcare colleague, you’ll get a fantastic benefits package including:

the opportunity to develop your skills by taking on an apprenticeship (only for candidates without previous experience within the funeral industry)23 days holidays (pro rata, rising with service)a pension with up to 10% employer contributionsaccess to wellbeing support and other benefitsdiscounts on Co-op products and servicesexclusive discounts and offers from a huge range of retailers
Building an inclusive workplace

We’re actively building diverse teams and welcome applications from everyone. But simply having a diverse workforce is not enough. We want to create an inclusive environment, where everyone can contribute their best work and develop to their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.

We can make reasonable adjustments to our interview process according to your needs. You can find out more about our people policies at coop.co.uk/peoplepolicies.

As part of your application you’ll need to complete an online assessment. It will take you around 12 minutes to complete this test.
Please note that we reserve the right to close advertising early in cases where we receive high volumes of applications. If you would like to apply for this role, please make sure you apply at the earliest possible opportunity.

IndFC

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