Job description    2021-02-23

Company Description
Fascinated by the future and captivated by technology? Smart, driven and want to make a difference in the world? You’ll fit right in. Join a diverse team at Visa, where your individuality fits right in. We can provide the opportunity to shape the payments experience globally. Together, let’s transform the way the world pays. Think you know us? Our mission is to connect the world through the most innovative, reliable and secure digital payment network that enables individuals, businesses and economies to thrive. Individuality fuels our brand and our global team – we’re proud that we are a talented team of 15,000 individuals with unique backgrounds, perspectives and experiences. Therefore, we understand that you are much more than your day job. We encourage quality of life outside of the office, whether it’s taking advantage of agile work schedules or our wellness programs, Visa respects and encourages meaningful work/life balance for everyone. In addition, we offer market leading salary and have a fantastic benefits offering. So, if you’re not satisfied with the status quo, we can satisfy your desire to explore new territory, giving you the runway to really make an impact, whilst connecting you with teams around the world in a truly inclusive culture that celebrates our uniqueness.
If you think you could support Visa as a Scrum Master, we want to hear from you – together, let’s make Visa a great place to work.
Job Description
What’s it all about? Our Scrum Masters are highly visible leaders, building bridges across Visa to ensure projects are effectively developed, integrated and deployed with quality and on time delivery into our production systems. Our Scrum Masters also coach and mentor teams to deliver critical, customer facing, enterprise class software development projects while continuously growing and improving!
What we expect of you, day to day. Fulfil the role of the Scrum Master, guiding multiple Scrum Teams using the Agile process in delivery of Open VisaNet products and services Supervise and facilitate teams in all Agile ceremonies including sprint planning, sprint demos, retrospectives, and daily stand ups Responsible for creatively removing impediments from the Scrum team so they can continue to perform at their best Create, maintain and deliver on project and work stream plans and revise as appropriate to meet changing understanding and needs Identify and manage the risks associated with projects to achieve project success Ensure that the Definition of Done is being followed by the team Support and educate the Product Owner on refining the product backlog and make them ready for upcoming sprints, enabling longer-term work visibility for reporting to delivery and management teams Demonstrate ability to influence Product Development and Management teams to improve product features and supportability of a product offering by identifying problems and suggesting and/or driving implementation of fixes or features. Work together with team during project estimation sessions and share understanding of projected durations and release plans with leadership team Facilitate the teams desire for creativity, continual improvement of efficiency and capability Measure team sprint success by using standard sprint metrics and drive team efficiency and productivity improvement through data points Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on problem solving Assisting with internal and external communication, improving transparency, and radiating information Supporting the team using a servant leadership style, and providing an aspirational example Influence others including those more senior on best practices in Agile Assessing the Scrum maturity of the team and coaching them to higher levels of maturity. Works with other Scrum Masters within the organisation to increase the effectiveness of the application of Agile/Scrum
Qualifications
Thinking about careers differently... At Visa, we are passionate to offer our employees compelling career growth opportunities. As such, even if you do not have experience of this function there could be skills or experiences, which would transfer well. For this role, the key skills required are: Certified Scrum Master, Certified Scrum Master/Product Owner (CSM,CSPO, SAFe) or equivalent professional qualification Excellent communication skills, with experience in influencing, listening actively and negotiating within a team environment Broad experience of working in a variety of Agile environments of different maturities. Exposure to large scale Agile delivery across multiple teams and geographies and the recognition that this is sometime achieved best with flexible working Positive leadership skills, with experience in mentoring and inspiring a team and conflict resolution Experience in the use of at least one tool for managing agile delivery (training and support with use of JIRA and Confluence available) Positive attitude, friendly to others, encouraging of co-operation, honesty and respectfulness in the workplace Understanding of Software development processes and procedures Collaborative mindset, with an ability to empathise with colleagues and establish relationships Understanding of change management and release processes Ability to manage multiple projects simultaneously with a high degree of competency using Scrum practices.
Additional Information
Think you have what it takes? If you are interested in a career that will challenge and inspire you – we’d love to hear from you!
Diversity & Inclusion Universal acceptance for everyone, everywhere, is not only our brand promise, it’s the foundation of our company culture. We foster a feeling of connectedness in the workplace, support diversity of thought, culture and background, fight for important initiatives like Equal Pay and actively work to eliminate unconscious biases that hold us all back. By leveraging the diverse backgrounds and perspectives of our worldwide teams, Visa is a better place to work and a better business partner to our clients.

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