Job description    2021-02-23

Your new role

At Sofology, sofas are SO our thing - but so are our people! In fact, people are our greatest asset and that’s why we are completely committed to our ED&I strategy, So For All. We are working passionately with all of our colleagues across the business to learn, understand and be completely enthralled into continuing to make Sofology an equal, diverse and inclusive place to work.

We encourage each and every one of our Sofologists to be who they are in a role they feel at home in and we actively prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic.

It’s important to us to make sure that we don’t just look for new talent to ‘fit in’ with our culture, but instead, we look for incredible talented colleagues to ‘add’ to our wonderful culture.

If you have a disability, for example a visual impairment or dyslexia see equality act 2010 and need any reasonable adjustments to be made in order to complete your application please contact the recruitment team directly via recruitment@sofology.co.uk and we can assist you.

'You'

As a retail sales Advisor you will be fun, engaging and have a 'can do' attitude. You will be able to influence through your passion and think on your feet. You'll be able to coach, train and develop those around you. Ensuring that Customers are at the heart of every decision we make and have a great experience with Sofology.

What you'll be doing

You’ll be guiding our customers to their dream Sofa

Showing designs & styles available for recommendations if your customer is a little unsure of what they are looking for

Always offering the best customer experience & creating a fun environment where everyone feels at home

Putting together wish lists for your customers if they’re not ready to buy the same day, keeping in touch to offer expert advice to help find that perfect choice

General housekeeping, cleaning and furniture moves may be required

Completing customer orders via an Apple Ipad & completing finance applications

Skills/experience .....

At Sofology, we love to listen, we can sit and chat to our customers for hours, asking the right questions to gather all of the information we need to find our customers their dream sofa

We’re great at creating the perfect vision of what that dream sofa will look like in our customers home - We bring it to life & we create excitement

We are caring & fun and can adapt to our customers to put them at ease, not every customer is the same - Neither are our Sofology colleagues

It’s tough choosing a sofa when there’s so much choice, as we’re product experts, we can offer all of the features & benefits to help our customers finalise their decision

You don’t need to have sales experience, it’s all about personality & capability. There’s a lot we’re good at at Sofology. That means coaching you too!

A little about sofology

Founded over 30 years ago, we're true sofa specialists. So much more than just a piece of furniture, we know that a sofa is the one thing that truly turns our customer's houses into homes.There's a lot at stake when it comes to guiding our customers to make the right choice for them - that's why our customer journey is unique in the sofa market. That means no ‘ends next Sunday sales.

We think choosing a new role and choosing a new sofa have a lot in common. Your old one feels comfy, you're used to it, and you know exactly where you fit. But a new job - or a new sofa - holds so much potential. Pick the right one and you'll never look back. You want to feel comfortable, but with enough going on to keep you right on the edge of your seat. Our team is always growing, and we're constantly shuffling up on the sofa to make room for the newest member of the Sofology family.

Sofology benefits

A great basic salary & a very generous team bonus

Professional Qualifications Learning & Development

Next generation programme 30% discount across the group & 15% for friends & family

High street Discounts with 100’s of great brands

Contributory Healthcare Pension

Your Lawyer

Employee Assistance Programme for all colleagues & your household

Enhanced Maternity & Paternity Pay

Discuss flexible working & part time opportunities

Company Apple Ipad

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