Job description    2021-02-23

If you have a passion for support work and enjoy helping others, getting to know people and enabling them to manage their homes and improve their lives, you belong at Bromford. Every single one of our customers is unique. And so are you. Being able to express yourself at work helps you connect with people and perform better at your job. Almost every choice you make here has the power to change someone’s life for the better. This is a big opportunity for you to make a real difference. The position is based in our scheme, Charles England House in Patchway, BS34 5EE. The role will involve shift work, as part of a three-week rolling rota; including weekends, evenings and bank holidays as well as sleep-in night shifts. As a support worker, you’ll be working with some of our younger customers, aged 16-24 years old. You’ll manage a caseload of support cases; delivering quality housing and support services to sustain tenancies and develop independence. You’ll help to create a customer-focused and welcoming environment, designing and providing tailored support to customers based on an assessment of needs, and adapting appropriately to suit individual customers. You’ll work with local agencies to access any specialist support and signpost your customers to them, including debt and income support. You'll engage with customers to build positive and inclusive relationships, whilst reviewing the impact of the support and next steps needed. We want you to be somebody who:
Has experience of working in social housing Is well organised, comfortable in making their own decisions and a problem solver Will meet the needs of customers, commissioners and the wider community, whilst ensuring that service delivery is in line with Bromford’s policies and procedures Will show confidence when articulating services to customers, colleagues, commissioners and partner agencies Is comfortable reporting and maintaining accurate and up-to-date customer information, including the handling of safeguarding concerns Feels that networking comes naturally to them – not only externally but internally too – and you can build relationships so people know they can go to you and trust you Will be a great ambassador for Bromford.
If you have previous experience as a support worker, young persons support worker, residential support worker, specialist support worker, care worker, a family or adult support worker, or something similar, we would be really happy to hear from you. Closing date for applications Sunday 7th March with interviews taking place Thursday 11th and Friday 12th March 2021. If this sounds like you, you’ll feel right at home here. At Bromford we give both customers and colleagues the opportunity to realise their potential. In our team you’ll do incredible work and be rewarded for doing so. Not just in the smiling faces of the thriving communities that you help build, but in the trust, support, training, success and friendship you’ll find in our team. If you can be bold, be honest, be you and be brilliant… you belong at Bromford. Apply now. In addition to a competitive salary, we will offer you a fantastic benefits package. This includes; 27 days holiday (plus statutory bank holidays); a choice of defined benefit and defined contribution pension schemes; trust-based flexible working, and a £500 personal allowance to spend on your choice of things like private medical cover, dental treatment and gym membership. Visit our website to see the full list. Bromford Housing Group is committed to recruiting with care and safeguarding employees and customers, as a result we will carry out pre-employment checks. The nature of these checks will vary according to the role applied for, and may include details of current/previous employment, unspent criminal convictions, education and proof of relevant qualifications. We will also be asking for references for everyone who is offered employment with us which must cover the last two years. In addition to this, all employees will be asked for evidence of their right to live and work in the UK - further information is available on the UK Government website. We do not require recruitment agency support at this time - all speculative CV’s will be treated as a direct application.

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