Job description    2021-02-22

SALES SALES SUPPORT COORDINATOR Castleford, United Kingdom

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application. YOUR MISSION To ensure customer orders are processed efficiently and comply with customer service standards and target dates. Providing retail partners / sales force with weekly reports. Create and distribute various reports using excel and analytical techniques for the sales force and customer use. Building lasting relationships with key retail customers. Liaise with customers using your intuition and empathy for customers you will understand and anticipate their needs, handling and solving queries. Regular liaison with logistics to ensure timely delivery of customer orders. Communication with PUMA UK Purchasing team, to access order statuses at all times. Support Sales Support Supervisor with key projects in service excellence. Challenge current process improvement initiatives and focus on enhancement in sales support processes. YOUR TALENT A good level of planning and organisation skills. Able to work as part of a team. Attention to detail and a high level of accuracy. Self-motivated with an ability to work on own initiative. Excellent communication skills. Possess a passion for excellence in customer service. A solution-oriented mindset and positive approach to a varied complexity of tasks is essential. Knowledge of Excel formulas, v-lookups and pivot tables required. High levels of learning agility and ability to retain new skills. PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination. PUMA supports over 14,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

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